Refund policy
Return, Replacement & Refund Policy
Skincare products are personal-care items. For hygiene reasons, opened or used products cannot be returned.
Damaged, defective or wrong product? We’ll replace it free of cost.
- Raise the request within 7 days of delivery.
- Share your order number with clear photos of the product and outer box. An unboxing video helps us resolve it fastest.
- Once we approve it, we’ll ship the replacement at no extra cost. If that product is out of stock, we’ll refund you instead.
Refunds (only when a replacement isn’t possible): prepaid orders get the amount back in the original payment method within 5–7 working days after approval. COD orders get the refund by bank transfer or UPI to the details you share.
Order cancellation: you can cancel before the order is shipped. After shipping, it can’t be cancelled.
Contact: support@miravacare.com · WhatsApp: +91 9371313339
Rushvam Care Pvt. Ltd., Pune, Maharashtra
